Effective Date: January 1st, 2020
Last Updated: May 5th, 2026
Alternate Door, LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you visit https://www.alternatedoor.com (the “Site”), submit a form, or otherwise communicate with us.
Who We Are
Alternate Door, LLC is a Texas-based real estate solutions company. Our website address is https://www.alternatedoor.com.
Information We Collect
When you submit a form on our Site, request a quote, or otherwise contact us, we may collect:
- Your name
- Your phone number (mobile or landline)
- Your email address
- Your property address and information about the property
- Any additional details you choose to share with us about your situation or selling needs
We may also automatically collect basic technical information such as your IP address, browser type, and pages visited, as described in the Cookies section below.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and provide a quote or property offer
- Communicate with you by phone call, SMS/text message, and email about our services, your property, and related real estate solutions
- Send you marketing or informational messages, where you have consented to receive them
- Operate, maintain, and improve our Site and services
- Comply with legal obligations and protect our legal rights
SMS / Text Messaging
If you provide your mobile number to us through a Site form or otherwise, you may receive SMS/text messages from Alternate Door, LLC related to your inquiry, our services, and promotional offers. Message and data rates may apply. Message frequency will vary. You may opt out at any time by replying STOP, and you may reply HELP for assistance. For full SMS program details, see our SMS Terms at https://www.alternatedoor.com/sms-consent-form/.
Mobile opt-in and consent are never shared with any third party for any purpose. This applies regardless of any other sharing or disclosure described elsewhere in this Privacy Policy.
Who We Share Your Data With
We do not sell your personal information, and we do not share your personal information with third parties for their own promotional or marketing purposes. We may share limited information only with service providers who help us operate our business (for example, website hosting, customer-relationship management, email delivery, SMS delivery, and analytics providers), and only to the extent necessary for them to perform those services on our behalf. We may also disclose information when required by law, in response to a lawful request from a government authority, or to protect our rights, property, or safety, or that of our customers or others.
Mobile opt-in data and SMS consent information are never shared with anyone for any purpose. Any information sharing described in this Privacy Policy excludes mobile opt-in and consent data.
Cookies
If you leave a comment on our Site you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded Content From Other Websites
Articles on this Site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Comments and Media
When visitors leave comments on the Site we collect the data shown in the comments form, and also the visitor’s IP address and browser user-agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the Site, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Site can download and extract any location data from images on the Site.
How Long We Retain Your Data
If you submit an inquiry, we retain your contact information and inquiry details for as long as needed to respond to your request and conduct business with you, and afterward as needed for our legitimate business interests, recordkeeping, or legal compliance.
If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically. For users who register on our Site (if any), we also store the personal information they provide in their user profile. All such users can see, edit, or delete their personal information at any time (except they cannot change their username).
Your Rights Over Your Data
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us using the information in the Contact Us section below. We may need to verify your identity before fulfilling your request, and we may retain certain information when required by law or for legitimate administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam-detection service. Your information may also be processed by service providers located in the United States or other jurisdictions where they operate.
Children’s Privacy
Our Site and services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page with an updated “Last Updated” date. Material changes will be communicated by reasonable means.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us at info@alternatedoor.com or 940-386-6734.